Shipping & Returns
Effective Date: June 2026
At Shaktaa, every order is carefully hand-packed with intention and love from Dehradun, Uttarakhand. We believe your experience should feel special from the moment you place your order until it reaches your doorstep.
Shipping Information
• We ship across India.
• Free shipping is available on all orders above ₹999.
• Standard delivery time is usually 4–7 business days depending on your location.
• Once your order is dispatched, tracking details will be shared with you so you can follow your package journey.
Each Shaktaa package is thoughtfully wrapped in terracotta tissue paper, sealed with our signature wax stamp, and includes a handwritten blessing card — making every delivery feel personal and meaningful.
Returns & Exchanges
Your satisfaction matters deeply to us.
If your order arrives damaged, incorrect, or if something does not feel right, we offer easy returns or exchanges within 7 days of delivery.
To request a return:
• Email us at hello@shaktaa.com
• Include your order number and a brief explanation
• Our team will guide you through the process
Please note:
• Returned items should be unused and in their original packaging whenever possible
• Refund timelines may vary depending on payment method and banking processes
• Customized or personalized products may not be eligible for returns unless damaged or defective
Need Help?
We are always here to help.
For any shipping questions, delivery concerns, or return requests, reach out to us at:
Thank you for supporting Shaktaa and allowing us to be part of your sacred journey.